|
Purchase Earn Create Account FAQ
Log In

Terms of Service

Welcome to Sayable (“we,” “us,” or “our”), a platform where customers can request personalized Instagram comments from verified human contributors. By using our website, creating an account, or purchasing a service, you agree to these Terms of Service. If you do not agree, do not use our services.
Customers understand that comments are written by independent human contributors, not by us directly. We do not guarantee any specific tone, length, or content beyond the request for personalized, relevant comments. All Instagram account interactions are performed manually by contributors using their own accounts. We make no guarantee regarding changes in engagement metrics, follower count, or Instagram algorithm performance.
Contributors are independent contractors, not employees. We reserve the right to approve, suspend, or permanently remove contributors at any time, for any reason, without prior notice. If a contributor is removed before the scheduled payout date, we may revoke any unpaid earnings. Contributors use Sayable at their own risk and acknowledge that we are not responsible for any action taken by Instagram, including but not limited to account warnings, suspensions, or bans.
You agree not to misuse the platform, submit unlawful or harmful content requests, or use our service in ways that violate Instagram’s or any third party’s terms. We reserve the right to refuse or cancel orders that, in our sole discretion, are inappropriate or violate these Terms. All intellectual property associated with the platform remains our exclusive property.

Privacy Policy

We collect only the data necessary to operate our service, including account information, Instagram post details, order history, and contributor performance data. This may include information you provide directly (such as your name, Instagram handle, and payment details) and information collected automatically (such as IP addresses and device identifiers).
We do not sell or rent your personal information to third parties. Data is shared only as necessary to process payments, fulfill orders, maintain platform security, or comply with legal obligations. Contributors may see limited customer data strictly for the purpose of fulfilling an order.
We store data securely using industry-standard encryption and access controls. While we take reasonable steps to protect your information, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal data by contacting us. We will retain data for as long as necessary to fulfill the purposes for which it was collected, or as required by law

Refund Policy

We aim to provide high-quality, human-written comments as ordered. If you wish to request a refund, please contact our support email listed below. If we fail to deliver the purchased quantity of comments within 36 hours after order placement, and you provide clear proof of underdelivery, we may approve your request. Refund requests must be submitted within 7 days of the order date.
Refunds are not issued for changes in Instagram engagement results, dissatisfaction with comment style (unless clearly unrelated to the order), or actions taken by Instagram that affect your account. We do not provide refunds for orders canceled after contributors have begun fulfilling them.
When a refund is approved, it will be issued to your original payment method within 5-10 business days. We reserve the right to refuse refunds for abuse of this policy or repeated refund requests without specified cause.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@getsayable.com. We will do our best to respond promptly to any request or concern you have. Your trust is our priority, and we welcome feedback on any privacy or security matters.